Australian Boxing & Fitness Academy (ABFA) offer clients the opportunity to transfer their course date, cancel and request a refund. Applications for refunds must be submitted in writing to the ABFA.
Refunds shall be granted in accordance with the following guidelines:
CEC, Education Courses & Workshops
More than 7 days written notice = Full refund (minus a $50 admin fee)
Within 7 days = Full refund (minus a $100 admin fee)
After commencement of course date = No refund
Refunds will be made within 14 days of receiving the written request
No refund will be issued after transferring your enrolment to another practical session
Participants that do not attend or are late for their scheduled course will forfeit all payments
All requests for refunds must be received in writing or via email
If you need to cancel or reschedule a session, please call your trainer directly or email email@example.com. Your trainer will check their availability and get back to you with confirmation of the rescheduled date and time.
24 hours notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session.
ABFA gym memberships have no lock in contracts. However, we require you to complete a "Member Exit Form" to process your membership cancellation. This form is available to you by contacting ABFA or email firstname.lastname@example.org. Membership will be cancelled within 14 days of receiving a completed "Member Exit Form". Payments made within this 14 day period if applicable will be forfeited.