Refund and Cancellation Policies and Procedures - Australian Boxing & Fitness Academy - Boxing & Fitness

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Refund and Cancellation Policies and Procedures

Enrolment

Australian Boxing & Fitness Academy (ABFA) offer clients the opportunity to transfer their course date, cancel and request a refund. Applications for refunds must be submitted in writing to the ABFA.  

Refunds shall be granted in accordance with the following guidelines:

CEC, Education Courses & Workshops

  • More than 7 days written notice = Full refund (minus a $50 admin fee)

  • Within 7 days = Full refund (minus a $100 admin fee)

  • After commencement of course date = No refund

  • Refunds will be made within 14 days of receiving the written request

  • No refund will be issued after transferring your enrolment to another practical session

  • Participants that do not attend or are late for their scheduled course will forfeit all payments

  • All requests for refunds must be received in writing or via email


Personal Training

Rescheduling

If you need to cancel or reschedule a session, please call your trainer directly or email info@abfa.com.au.  Your trainer will check their availability and get back to you with confirmation of the rescheduled date and time.


Cancellation

24 hours notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session.


Membership Cancellation

ABFA gym memberships have no lock in contracts. However, we require you to complete a "Member Exit Form" to process your membership cancellation.  This form is available to you by contacting ABFA or email info@abfa.com.au.  Membership will be cancelled within 14 days of receiving a completed "Member Exit Form".  Payments made within this 14 day period if applicable will be forfeited.


 
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